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Knowledge Base · Workplace

Women, Chronic Illness and the Workplace.

A pattern analysis drawn from 95 lived accounts. These are not edge cases – they are the norm. Every pattern here has a legal implication and a practical remedy.

95 accounts analysed 8 patterns identified Primary condition: endometriosis Source: Facebook support groups, anonymised

What the data shows

4–5

Jobs lost on average across a working life – not a single incident

8 yrs

Average diagnostic delay – during which women receive disciplinary warnings for medical absences

0

Accounts where job loss was inevitable – every case involved a failure of process, policy, or support

The evidence base

This is not anecdote. It is a documented, measurable failure.

The lived accounts on this page sit on top of a research record built across three scopes. What girls and women describe in their own words is exactly what the peer-reviewed and public evidence predicts.

Norway · national scope Established

The 2025 public inquiry into women's health (NOU 2025:5) and the Directorate of Health's review of care for women with endometriosis both document delayed diagnosis and inadequate follow-up as systemic, not individual, failures.12

Sources: NOU 2025:5; Helsedirektoratet.

Europe Established

Eurofound and the European Patients' Forum document that people with chronic conditions face reduced ability to stay in work and a widespread lack of workplace accommodation — a labour-market problem, not a personal one.34

Sources: Eurofound (2019); European Patients' Forum.

International Established

Multi-country studies quantify the cost of endometriosis: the largest share of its total economic burden comes from lost work productivity, not direct healthcare spending, and is measurable across ten-country cohorts.56

Sources: Soliman et al. (2017); Nnoaham et al. (2011).

The missing number is a purchase order, not a gap. Norway's own public inquiry calls for the national cost data on women's health to be produced. When authorities ask for the figure, the absence of that figure is a commission — and TrustHer is built to deliver it.1

Eight patterns.
Every one preventable.

8 themes · ranked by prevalence
01

Job Loss as the Default Outcome

Prevalence: high

Women with chronic conditions routinely lose jobs – not once, but repeatedly across their careers – due to illness-related absences that employers treat as conduct failures rather than medical circumstances.

I've lost 4 jobs. 4. I'm in a probationary period at my current part-time job, and I just had laparoscopic surgery to remove endometriosis 2 weeks ago after 4 trips to the emergency room in a month.Original · engelskI've lost 4 jobs. 4. I'm in a probationary period at my current part-time job, and I just had laparoscopic surgery to remove endometriosis 2 weeks ago after 4 trips to the emergency room in a month.
Yes, I have lost so many jobs over the years due to my endo and now 47 and just lost another one, endo has ruined my life – can't have kids, lost my husband and lost jobs that I loved.Original · engelskYes, I have lost so many jobs over the years due to my endo and now 47 and just lost another one, endo has ruined my life – can't have kids, lost my husband and lost jobs that I loved.

Employer implication

Repeat dismissals across multiple employers signal a structural gap – not individual underperformance. When a worker loses 4–5 jobs for the same medical reason, absence policies are functioning as termination mechanisms. Employers lose experienced staff and absorb recruitment costs when the underlying cause is manageable with flexibility.

Legal exposure

02

Pain Dismissed, Conduct Penalised

Prevalence: high

Employers respond to symptoms by issuing formal warnings for attendance, while the underlying medical cause is either unknown, disbelieved, or treated as irrelevant to the disciplinary process.

I was told my condition makes me unreliable. It's so hard trying to get someone who doesn't understand the full body pain we go through to even begin to wrap their head around it.Original · engelskI was told my condition makes me unreliable. It's so hard trying to get someone who doesn't understand the full body pain we go through to even begin to wrap their head around it.
I was fired because of my attendance. Every job I've had looked into it and said the same – equality act yes, disability act no – despite diagnosis. Even my GP said it's not, but should be.Original · engelskI was fired because of my attendance. Every job I've had looked into it and said the same – equality act yes, disability act no – despite diagnosis. Even my GP said it's not, but should be.

Employer implication

Attendance policies that trigger discipline without a medical assessment phase create legal exposure and destroy trust. A single welfare conversation at the point of repeated absence – rather than at the point of dismissal – would change outcomes for both the employee and the employer.

Legal exposure

03

The Credibility Gap

Prevalence: high

Women consistently report that their pain is not believed – by employers, colleagues, and managers – requiring them to perform wellness while visibly suffering and to justify absences they should not have to justify.

The hardest part of endometriosis isn't the pain itself. It's the endless battle to convince others that the pain is real.Original · engelskThe hardest part of endometriosis isn't the pain itself. It's the endless battle to convince others that the pain is real.
I was sent to the ER by employers on numerous occasions only to be sent home with an informational pamphlet on what a menstrual cycle is like – I haven't had one for the past 17 years.Original · engelskI was sent to the ER by employers on numerous occasions only to be sent home with an informational pamphlet on what a menstrual cycle is like – I haven't had one for the past 17 years.

Employer implication

The credibility gap is a design flaw in how workplaces receive medical information. Structured absence protocols that route to occupational health rather than requiring employees to justify themselves to line managers reduce this harm – and the legal exposure that comes with it.

Legal exposure

04

Career Downgrade as Survival Strategy

Prevalence: high

Women who cannot sustain formal employment systematically downgrade their careers – moving from skilled roles to gig work, part-time positions, or self-employment – to maintain any income while managing unpredictable symptoms.

I've lost a number of jobs, which has pushed me into zero-hour contracts so I'm not as vulnerable to being let go during flare-ups. Although the flexibility helps, the unpredictability makes it very difficult to consistently cover my bills.Original · engelskI've lost a number of jobs, which has pushed me into zero-hour contracts so I'm not as vulnerable to being let go during flare-ups. Although the flexibility helps, the unpredictability makes it very difficult to consistently cover my bills.
I've been waiting two years for surgery and had to stop working full-time – transitioning from working my dream career to settling for anything that will pay the bills. One of my least favourite parts of all this.Original · engelskI've been waiting two years for surgery and had to stop working full-time – transitioning from working my dream career to settling for anything that will pay the bills. One of my least favourite parts of all this.

Employer implication

Talent lost through zero-hours displacement or forced self-employment doesn't appear in turnover statistics – but represents a measurable loss of experienced workers who had both the skills and the will to stay. Flexible arrangements are the difference between retaining people and losing them to the gig economy.

Legal exposure

05

Mental Health as a Secondary Casualty

Prevalence: high

The psychological cost of managing chronic illness at work – guilt, anxiety, shame, and loss of professional identity – is as disabling as the physical symptoms and is rarely acknowledged as part of the occupational health picture.

Nobody fired me but I preferred to quit because I understood that I was just a burden for the team and it's not fair.Original · engelskNobody fired me but I preferred to quit because I understood that I was just a burden for the team and it's not fair.
Nobody realises the hardship of having to stop working because of this and what that alone does to a person. Changes your whole life, how you see yourself, what you're capable of, the life you dreamed of having.Original · engelskNobody realises the hardship of having to stop working because of this and what that alone does to a person. Changes your whole life, how you see yourself, what you're capable of, the life you dreamed of having.

Employer implication

Employees managing chronic conditions in indifferent work environments develop anxiety and depression that compounds their physical condition. This secondary harm creates longer absences and lower recovery prospects. Proactive welfare check-ins – not performative ones – are a measurable protective factor.

Legal exposure

06

Post-Surgery Abandonment

Prevalence: medium

Women who undergo surgery are routinely pushed back into full duties before recovery is complete, or dismissed during surgical leave – transforming a medical intervention into an employment crisis.

I received no help when I had surgery – was expected back to work full-time on 12-hour shifts just 3 weeks post-surgery. Lost that job. Started a new one and lost that one too last week.Original · engelskI received no help when I had surgery – was expected back to work full-time on 12-hour shifts just 3 weeks post-surgery. Lost that job. Started a new one and lost that one too last week.
I was off for two months then asked for a phased return. My former boss kept making up excuses and just didn't bother letting me know about my job – or telling me I was sacked.Original · engelskI was off for two months then asked for a phased return. My former boss kept making up excuses and just didn't bother letting me know about my job – or telling me I was sacked.

Employer implication

Phased return protocols after surgery reduce long-term absence. Forcing full-duty returns too early increases re-injury risk and extends recovery time. The cost of a phased return is substantially less than the cost of a second dismissal and re-hire cycle.

Legal exposure

07

The Late Diagnosis Trap

Prevalence: medium

The average 8-year diagnostic delay means women suffer disciplinary consequences for absences caused by an unrecognised condition – losing jobs before they have the medical documentation that might have protected them.

I even don't have a diagnosis and I lost the job because of my pain.Original · engelskI even don't have a diagnosis and I lost the job because of my pain.
10 years with endo, just now got diagnosed. Unfortunately no idea what was going with my body – always with big guilt about why I am always tired and weak.Original · engelsk10 years with endo, just now got diagnosed. Unfortunately no idea what was going with my body – always with big guilt about why I am always tired and weak.

Employer implication

Absence policies that require formal diagnosis before triggering protection leave workers without recourse during the diagnostic phase – which can last a decade. A welfare-led approach that responds to reported symptoms and functional limitations, rather than a diagnostic label, protects both parties.

Legal exposure

08

The Accommodation Gap

Prevalence: medium

When women do request adjustments – flexible hours, remote work, occupational health referrals – they are frequently ignored, delayed, or offered nominal support that does not match clinical recommendations.

I requested reasonable accommodations and my doctor was working on FMLA paperwork when I was 'terminated effective immediately,' with no actual cause given.Original · engelskI requested reasonable accommodations and my doctor was working on FMLA paperwork when I was 'terminated effective immediately,' with no actual cause given.
I worked for a large employer! They even went against occupational health recommendations. Yes you can take this to court and probably win – but you need the strength, the energy, and the money for a good solicitor.Original · engelskI worked for a large employer! They even went against occupational health recommendations. Yes you can take this to court and probably win – but you need the strength, the energy, and the money for a good solicitor.

Employer implication

The gap between requesting an accommodation and receiving one is where most legal risk concentrates. Occupational health referral at the point of a request – not at the point of dismissal – is the minimum expected standard. The most effective adjustments (flexible hours, remote working, appointment attendance) are low cost.

Legal exposure

Why it happens

The harm of not being believed has a name.

The patterns above are not random cruelty. They are the predictable result of documented mechanisms — each one named and studied in research. Naming the mechanism is the first step to holding a system to account for it.

Epistemic injustice

Established

Being wronged specifically as a knower. When a woman's account of her own body is discounted because of who she is, she is denied credibility as a source of knowledge — the core of Miranda Fricker's account of testimonial injustice.7

In the UK Women's Health Strategy call for evidence, 84% of respondents reported that they were not listened to by healthcare professionals.17

Applied to illness, it explains why patients are systematically not believed about pain and symptoms they alone can feel.89

Maps to010305

Fricker (2007); Carel & Kidd (2014); de Souza Campos & De Luca-Noronha (2025); UK Women's Health Strategy (2022).

Illness invalidation

Established

The measurable experience of having a condition denied or minimised by others — including clinicians, employers and family. It is distinct enough to have its own validated measurement scale.10

A systematic review of pain invalidation synthesised 431 articles covering more than 7,770 participants, identifying five recurring themes of how patients are disbelieved.11

Invalidation is independently associated with worse mental-health outcomes for patients living with chronic pain.12

Maps to030406

Kool et al. (2010); pain-invalidation review, J Pain (2022); Woldhuis & Gandy (2024).

Institutional betrayal

Established

Harm caused by the very institution a person depends on and trusts — when a school, employer or health system fails to prevent or respond to a wrong it had a duty to address. Jennifer Freyd's research shows this failure compounds the original harm.13

The counterpart, institutional courage, is the researched antidote: an institution that acts to protect the person instead of protecting itself.14
Maps to010207

Smith & Freyd (2014); Smidt, Adams-Clark & Freyd (2023).

Gendered pain & disclosure risk

Established

Women's pain is systematically taken less seriously than men's, and more readily attributed to psychological rather than physical causes — a documented bias in how pain is assessed and treated.15

This makes disclosure itself a risk: research on endometriosis at work shows women weighing the cost of disclosing against the cost of staying silent.16

Stigma keeps the conditions hidden and diagnosis delayed.18

Maps to040506

Samulowitz et al. (2018); endometriosis workplace-disclosure study (2021); Endometriosis UK.

Every pattern on this page traces to a named mechanism

Epistemic injustice — not believed as a knower
010305
Illness invalidation — condition denied or minimised
030406
Institutional betrayal — failed by a trusted institution
010207
Gendered pain & disclosure risk — believed less, silenced more
040506

For HR, Managers & Policymakers

What good looks like.

The opposite of institutional betrayal is not neutrality — it is institutional courage: an institution that chooses to protect the person who depends on it, even when protecting itself would be easier.14 None of what follows requires a diagnosis, a tribunal, or a large budget. It requires a decision to act before harm becomes irreversible.

What employees need

  • Flexible start and end times to manage unpredictable symptom onset
  • Ability to attend medical appointments without triggering formal absence processes
  • Remote or hybrid arrangements that reduce reliance on physical presence during flare-ups
  • Phased return protocols after surgery, aligned to clinical recovery timelines
  • A single informed contact point who does not require repeated justification
  • Absence counting systems that exclude medically-documented illness from disciplinary triggers

What goes wrong

  • Applying standard attendance policies to medical absences without assessing disability status
  • Issuing formal warnings before any welfare check-in has taken place
  • Dismissing employees while on sick leave or immediately following surgery
  • Allowing colleagues to minimise or ridicule an employee's condition
  • Waiting for a formal diagnosis before engaging with adjustment needs
  • Treating accommodation requests as burden rather than legal obligation

What changes outcomes

  • Proactive conversation at first sign of recurring absence – before any disciplinary process
  • Occupational health referral offered at first request, with recommendations followed up in writing
  • A documented adjustment plan specifying changes, duration, and review date
  • Attendance policies that explicitly exempt chronic condition absences from disciplinary triggers
  • Manager training on invisible disabilities and fluctuating conditions
  • Regular welfare check-ins initiated by the employer, not the employee

Career navigation

Choosing a path she can sustain.

The evidence on this page is not only a case against employers. It is also information a girl can hold for herself. Pattern 08 — the point where an accommodation is requested and the request decides everything — repeats across the 95 accounts behind this page. Knowing that pattern in advance changes what she can plan for.

This is not about steering her away from anything. It is about making the invisible visible: which environments have flexibility built in, which rights she can invoke, and which structures protect her before she needs protecting.

The goal is never lowered ambition. It is informed ambition: knowing which environments, structures and rights make her ambitions achievable — before the system teaches her the hard way.

Nothing in this section may imply sorting girls into lower tracks. Rights to accommodation come first; choices come second; ambitions stay intact.

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Every claim, one click away

Sources

Every claim on this page is linked to its original source. Lived accounts are quoted verbatim; research is cited with its confidence level. Where a finding is still emerging, it is labelled as such rather than presented as settled.

  1. NOU 2025:5 — Norway's public inquiry into women's health. regjeringen.no/nou-2025-5
  2. Helsedirektoratet — measures to improve care for women with endometriosis. helsedirektoratet.no
  3. Eurofound (2019) — Chronic disease and the ability to work. eurofound.europa.eu
  4. European Patients' Forum — Working with a chronic condition. eu-patient.eu
  5. Soliman et al. (2017) — The direct and indirect costs of endometriosis. J Manag Care Spec Pharm. doi.org/10.18553/jmcp.2017.23.7.745
  6. Nnoaham et al. (2011) — Impact of endometriosis on quality of life and work productivity: a multicenter study. Fertil Steril. doi.org/10.1016/j.fertnstert.2011.05.090
  7. Fricker, M. (2007) — Epistemic Injustice: Power and the Ethics of Knowing. Oxford University Press. doi.org/10.1093/acprof:oso/9780198237907.001.0001
  8. Carel, H. & Kidd, I.J. (2014) — Epistemic injustice in healthcare: a philosophical analysis. Med Health Care Philos. doi.org/10.1007/s11019-014-9560-2
  9. de Souza Campos & De Luca-Noronha (2025) — Misunderstanding Epistemic Injustice: The Case of Chronic Pain Reports. J Appl Philos. doi.org/10.1111/japp.70032
  10. Kool et al. (2010) — Understanding the lack of understanding: invalidation from the perspective of the patient. Ann Rheum Dis. doi.org/10.1136/ard.2009.123224
  11. Systematic review of pain invalidation — 431 articles, 7,770+ participants, five themes. J Pain (2022). doi.org/10.1016/j.jpain.2022.08.009
  12. Woldhuis & Gandy (2024) — Invalidation and mental-health outcomes in chronic pain (N=1,610). Gen Hosp Psychiatry. Emerging doi.org/10.1016/j.genhosppsych.2024.10.007
  13. Smith, C.P. & Freyd, J.J. (2014) — Institutional betrayal. Am Psychol. doi.org/10.1037/a0037564
  14. Smidt, Adams-Clark & Freyd (2023) — Institutional courage buffers against institutional betrayal. PLOS ONE. doi.org/10.1371/journal.pone.0278830
  15. Samulowitz et al. (2018) — "Brave Men" and "Emotional Women": gendered norms in pain assessment. Pain Res Manag. doi.org/10.1155/2018/6358624
  16. Endometriosis workplace-disclosure study (2021, N=119). Health Commun. doi.org/10.1080/10410236.2021.1880053
  17. UK Women's Health Strategy call for evidence (2022) — 84% not listened to by healthcare professionals. gov.uk — Women's Health survey results
  18. Endometriosis UK — press release on diagnostic delay and stigma. endometriosis-uk.org